Privacy Policy

Zuari Management Services Limited having its Registered Office at Jai Kisaan Bhawan, Zuarinagar, South Goa – 403 726 is managing and operating the website www.zuariservices.com (“Zuari”, “Zuariservices.com”, “website”), through which it inter alia provides a gamut of services more particularly recruitment services, payroll processing, HR analytics, compliance advisory, training and development, and background verification services amongst others. We at  Zuari are committed to safeguarding your privacy online. We will use our best efforts to ensure that the information you submit to us remains private and confidential. Please read the following policy to understand how your personal information will be treated. This policy may change from time to time so please check back periodically.

When you visit this site and provide your information in order to use our services, you agree to be bound by the terms and conditions of this Privacy Policy. We shall not use the User’s information in any manner except as provided under this Privacy Policy. Please do not access the site if you disagree with this.

This document is an electronic record and is governed by the provisions under the Information Technology Act, 2000 and rules made thereunder, as may be applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Definitions

  • Cookies: a small file placed on your device by our website or mobile application when you either visit or use certain features of our website or mobile application. A cookie generally allows a website to remember your actions or preference for a certain period of time.
  • Computer Resource means computer, computer system, computer network, data, computer data base or software.
  • Data: includes non-personal information, personal information and sensitive personal information about you, which either directly or indirectly in combination with other information, could allow you to be identified when you visit our stores, website and/or mobile application.
  • Data Protection Laws: The Information Technology Act, 2000, Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 and/ or any applicable law(s), regulation(s) or rule(s) relating to the processing of Data for the time being in force or as amended from time to time.
  • Intermediary with respect to any particular electronic records, means any person who on behalf of another person receives, stores or transmits that record or provides any service with respect to that record and includes telecom service providers, network service providers, internet service providers, web-hosting service providers, search engines, online payment sites, online-auction sites, online-market places and cyber cafes
  • Partners: select third parties with whom we have contracts for the businesses including third party carriers and other agents
  • Service Providers: includes entities to whom we or other will disclose your Data in order to process information for a specific purpose.
  • Users: means any person who access or avail any computer resource of intermediary for the purpose of hosting, publishing, sharing, transacting, displaying or uploading information or views and includes other persons jointly participating in using the computer resource of an intermediary.
  • Zuari Management Services Limited: a company incorporated in India whose registered office is at Jai Kissan Bhawan, Zuarinagar, Goa 403 726, India.
  • Zuari or Website: zuariservices.com or “Zuari” or “Zuariservices.com” or “website”

Information Collection And Use

Information Collected

We collect information from you for the following purposes when you register on our website for:

  • Providing our services and products to you including to send you relevant search results, recommended candidates and/or jobs (as the case maybe), and other facilities;
  • Providing you with customer support.
  • We use information collected from cookies and other technologies, to improve your user experience and the overall quality of our services
  • For internal analytical and research purposes such as auditing, data analysis and research to improve our products, services and customer communications.
  • To monitor usage or traffic patterns (including to track users’ movements around the Services) and gather demographic information.
  • To communicate directly with you, including by sending you information about new products and services.
  • To deliver you a personalized experience. May come in the form of messages, delivering tailor-made ads based on your interest and browsing history.
  • Zuariservices.com may use your contact information periodically in order to send you e-mail regarding updates at the Zuariservices.com site. The frequency of these messages will vary depending upon your profile. In addition, we may send you free informational newsletters or notices relating to topics that may be of special interest to you, including job opportunities and job advice. Finally, if you specifically provide Zuariservices.com with permission at the time of registration, you may also receive commercial e-mails. Out of respect for the privacy of our users, we present the option to opt-out of receiving many of the newsletters and/or commercial e-mails whenever Zuariservices.com sends such messages. However certain communications from Zuariservices.com such as service announcements, administrative messages and the Weekly Newsletter are considered part of Zuariservices.com membership and you may not opt out of receiving them. E-mail messages from third parties are not governed by the opt-out provisions of this Privacy Policy, but all such third parties are strongly encouraged to include opt-out procedures in their messages to you.
  • Storage: We obtain access to your device storage including but not limited to photos and videos from your phone gallery.
  • Camera: Granting camera permission allows us to access the photo that you click to be displayed on your resume and videos you take for uploading as a video resume.
  • Record Audio: Granting this permission enable app to upload video resume for a user.
  • To detect or monitor any fraudulent or illegal activity on the website.

The information collected may include your name, email address, phone number and we may also collect, receive, process or store certain sensitive personal data or sensitive information consisting of, but not limited to password, financial information such as bank account or credit card or debit card or UPI ID or other payment instrument details etc.

Passive Collection of Information:

Zuariservices.com collects information about how you interact with our site. Zuariservices.com collects passive information for purposes such as testing and improving a user’s experience at the site and the compilation of broad aggregate demographic data and related usage information for internal purposes and for disclosure to third parties such as advertisers and content partners. The types of passive information collected by this site include, without limitation, your IP address, your location, which type of browser you are using, where you go on our site, and how long you stay on any part of our site. Passive information does not identify you to Zuariservices.com by name, and Zuariservices.com does not link your IP address to your personally identifiable information.

Optional Information:

At various other points during your visit to Zuariservices.com, you may be asked to provide information about yourself. For example, you may indicate that you wish to participate in a partner company sponsored contest. At this point your information would become the property of both Zuariservices.com and the partner co-sponsoring the contest. In instances such as this, Zuariservices.com is not responsible for the information that the partner company receives. Participation in surveys or contests or the use of other services that require the input of additional information is completely voluntary on your part, and you have the choice about whether to disclose the information necessary to use these features of our site.

Use of Information

The information that you supply to Zuariservices.com enables us to provide job search and candidate matching services. In addition, Zuariservices.com uses your information in order to customize our site to your interests and enhance your overall experience at our site. Zuariservices.com tries to recognize you using various methods, including having you log in with your e-mail address and your password. Once Zuariservices.com recognizes you, pages, advertisements, and other content may be customized for you so that you can see what interests you the most. In addition, as described above, Zuariservices.com utilizes passive information to learn more about how you interact with our site. This passive information may be combined with your other information for purposes such as testing and improving your experience at our site and the compilation of broad aggregate demographic data and related usage information for internal purposes and for disclosure to third parties such as advertisers and content partners. This aggregate passive information does not contain any personal information that can identify any individual user.

Registration:

A user must register in order to utilize the job search and candidate matching service. During registration, a user is required to provide certain categories of information, such as name, address, educational qualifications, e-mail address and password country, city, contact number and company/organization that you are associated with. In addition, a user may choose to provide other categories of information, such as career objectives, prior work history, job related skills and other job search related information. Zuariservices.com encourages its users to provide all of these fields of information so that users may maximize the effectiveness of the job search and candidate matching services.

Confidentiality:

When applying for a job on Zuariservices.com, you respond directly to the employer, and this is considered confidential information. Under NO circumstances does Zuariservices.com publicize your confidential response to any particular company.

Disclosure of Information

Zuariservices.com does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services that you’ve requested, when we have your permission, or under the following circumstances:
We provide the information to trusted partners who work on behalf of or with Zuariservices.com under partnership agreements. These companies may use your personal information to help Zuariservices.com communicate with you about offers from Zuariservices.com and our marketing partners.
We may share your information with our trusted third-party service providers who assist us in operating our website, such as payment processors, third party payment gateway providers amongst others. The Financial Information collected from you is transacted through secure digital platforms of approved payment gateways which are under encryption, thereby complying with reasonably expected technology standards. The verification of the Financial Information shall be accomplished only by you through a process of authentication in which we shall have no role to play and hence, we shall bear no liability in relation to the same. We shall neither be liable nor responsible for any actions or inactions of third party payment gateway providers or any breach of conditions, representations and warranties given by them. We shall also not be obligated to mediate or resolve any dispute or disagreement between you and such third party payment service providers.
Generally, the third-party service providers we work with will only gather, use and disclose your information as needed to carry out the services they provide to us. However, some third-party service providers, such payment gateways, have their own privacy policies regarding the data we must send to them for the transactions.
We may also disclose your information when such disclosure is requisitioned under any law or when we, in our sole discretion, deem it necessary in order to protect our rights or the rights of other Users, to prevent harm to persons or property, to fight fraud and credit risk.
We may also disclose or transfer your information to any third party as a part of reorganization or a sale of the assets, division or transfer of a part or whole of us. We shall ensure that third party to which we transfer or sell our assets will have appropriate confidentiality and security measures, at least as protective as those described in this Privacy Policy, to handle your Personal Information. You will have the opportunity to opt out of any such transfer if the new entity’s planned processing of your information differs materially from that set forth in this Privacy Policy.
To meet any legal or regulatory requirement or comply with a request from any governmental or judicial authority and  to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
We limit access to personal information about you to employers/ employees who we believe reasonably need to come into contact with that information to provide products or services to you.
While we take best efforts to ensure that your information including Personal Information, Financial Information and Sensitive Personal Information or Data is duly protected by undertaking security measures prescribed under applicable laws, you are strongly advised to exercise reasonable discretion while providing Personal Information or Financial Information while using the services given that the Internet is susceptible to security breaches. Third-Party Links.
Our website may contain links to third-party websites. We are shall not be held not responsible for the privacy policies or practices of these the other third party websites. We encourage you to read the privacy policy of any such website you visit.

Social Media

Zuari operates pages, accounts and channels, on some social media sites to inform, assist and engage with customers. We monitor and record comments and posts made on these channels about itself in order to improve our products and services.
Please exercise caution in communicating your information on such social media sites such as sensitive personal data including (i) special categories of personal data meaning any information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, data concerning health or data concerning a natural person’s sex life or sexual orientation and (ii) other sensitive personal data such as criminal convictions and offences and national identification number;  (iii) Excessive, inappropriate, offensive or defamatory content. Zuari will not be held responsible for any information posted on those sites other than the information posted by its employees on its behalf.

Security

In order to protect your personal information, we closely monitor all appropriate physical, electronic and procedural measures. We take reasonable efforts to prevent your information from unauthorized access, disclosure, or alteration.
Your information is contained within secured networks and is only accessible by a limited number of authorized persons who have access rights to such systems or otherwise require such information for the purposes provided in this Privacy Policy. These authorized persons are also under an obligation to keep such information confidential.
Users must accept the inherent security risks associated with data transfer via the internet and the World Wide Web whenever they utilize a website. Online sites can’t always be completely safe, thus there are always additional hazards involved. Users are responsible to make sure that the login and password information for their accounts is secure. We request users to change their passwords as per the general guidance of banks and FIs. You agree not to hold us responsible for any breach of security or for any action of any third parties that receive your Personal Information or events that are beyond our reasonable control including but not limited to, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption.

Cookies

Cookies are small text files that are stored on your device by the website. They contain information about the user’s preferences and actions on the website.
We use cookies to enhance your browsing experience by remembering your preferences and settings and to analyze overall user trends and to help us improve our services.
Cookies will improve website performance by storing information about your previous visits which will help in faster loading and improve your overall user experience. It can also provide valuable insights into user behaviour by tracking which pages you visit and how long you spend on each page, helping us identify areas for improvement and make data-driven decisions.
By using our website, you consent to our use of cookies in accordance with our privacy policy. You have the option to manage and delete cookies from your browser settings. However, disabling cookies may limit the functionality of our website and it may impair, degrade or restrict access to certain areas of our website and prevent certain features from working correctly. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Platform.

Consent

Once you visit the site or provide your information, you consent to the collection, use, storage, disclosure, further and sharing and processing of your information as stated in this privacy policy.
You can withdraw your consent at any time by writing an email to us. Please take note that any withdrawal of permission will be subject to the rules of this Privacy Policy, any relevant T&C and applicable laws. However, please note that if you withdraw your consent, we may no longer be able to provide you with the corresponding service for which you have withdrawn your consent. It is hereby clarified that your decision to withdraw your consent will not affect the processing of Personal Information based on your previous consent prior to the withdrawal.

Rights

We take great care to maintain the accuracy and timeliness of your personal information. You always can immediately access, modify and update your personal information using the site’s capabilities.

Changes to this Policy

We reserve the right to change this Privacy Policy from time to time. Please make sure to check the policy periodically to ensure that you are satisfied with the changes. Updated version will be effective as soon as it is accessible. Any changes will be immediately posted on our website and you are deemed to have accepted the terms of the updated Privacy Notice on your first use of our website or mobile application or first purchase of the products and/or services following the alterations. We will post any changes to this policy on our website and notify you if changes are significant.

Contact Us/ Grievance Redressal

To request to review, update, or delete your personal information/ sensitive information or to otherwise reach us, please submit a request by e-mailing us at support.zmsl@adventz.com . You may contact us for any information on any products/ services Service Providers, Partners and Entities, questions or concerns regarding the usage of information as stated in this policy as per applicable law(s), regulation(s) and rules(s). We will respond to your request within 30 days.

GRIEVANCE OFFICER

Please see below the details of our grievance officer:
Name: Gurdeep Singh
Email: support.zmsl@adventz.com 
Address: Global Business Park, Tower A 5th Floor, Sector-26, MG Road, Gurugram, Haryana 122002

If you have any questions or concerns regarding the usage of information as stated in this policy, please contact us at 0124 – 4827856 or 0124 – 4827800 (09:30 AM to 7:30 PM, from Mondays to Fridays)